Refund and Exchange Policy To exchange products purchased at Laser Rejuvination Clinics and Spa, you can make a request for exchange by calling us at (403) 286 6888 or emailing us at info@laserclinics.com Please make reference to your invoice number, the exchanged items and the reason for their exchange. We’ll do everything we can to take care of your exchange quickly. Exchanges with complete documentation will receive priority. Exchanges typically require 21 business days to process after they are received. It is Laser Rejuvination Clinics and Spa’s policy to not provide refunds for products purchased through the website. We will gladly exchange damaged products for equivalent product. Please note that shipping charges for products exchanged are not refundable and Laser Rejuvination Clinics and Spa can’t be held responsible for exchanges lost while in transit to us.